Frequently Asked Questions
The questions you might be wondering about
(and the ones you didn't know to ask).
Booking & session planning
How does the booking process work?
First step: we'll lock in your date with a 25% deposit. Then the fun begins! You'll receive:
A welcome guide packed with session tips
A quick questionnaire to help me understand your vision
A planning call to walk through all the details
Outfit and location guidance
Regular check-ins as we approach your session date
What if we need to reschedule?
Life happens! While I prefer to keep your original date (especially during peak seasons), I understand that sometimes things don't go to plan. Whether it's unexpected weather or a sick little one, we'll work together to find a new date that works. Just note that date changes within 48 hours may affect your deposit.
What time do sessions happen?
For outdoor sessions, I work with nature's best lighting:
Golden hour (just before sunset)
Sunrise sessions (perfect for early birds)
Indoor sessions typically start around 9:30-10am
Pro tip: For family sessions, we'll plan around your kids' best times of day
During your session
What if my children aren't in the mood or misbehave?
As a mum of two, this is the question I love answering most! Here's the secret: those "uncooperative" moments often make the most heartfelt photos. I've spent years working with children and have a few tricks up my sleeve:
We follow their lead and energy
Take breaks when needed
Capture the sweet moments between the chaos
Never force poses or smiles
Welcome the realness of family life
Plus, those cuddles and comfort moments after a meltdown? Pure gold in photos.
Do you touch up the images?
I believe in keeping things real while making sure you look your best. My editing style:
Natural skin texture preserved
True-to-life colours
Light retouching for temporary blemishes
No dramatic alterations
The goal is to have you look at your photos and see your authentic self on your best day.
After your session
When will our gallery be ready?
Your full gallery will arrive within 2-4 weeks, but I know waiting is hard! You'll get:
Sneak peeks within 48-72 hours
Regular updates on your gallery progress
A heads-up when your gallery is almost ready
Full access to high-resolution images
Print store access with your gallery
What about prints?
Yes! Your online gallery includes access to a professional print store where you can:
Order directly from your gallery
Choose from various sizes and finishes
Get prints delivered to your door
Use your session print credit
*Each package includes a print credit to get you started*
Privacy & Usage
What if we don't want our images shared on social media?
Your privacy matters! Just let me know your preferences for:
Social media sharing
Website usage
Print marketing
Portfolio inclusion
There's no pressure either way — just let me know what you're comfortable with.
